Terms and Conditions

Please get in touch if something is wrong with your order.

Refunds are possible if your order is returned without wear, and must have the original tags attached. Once received and checked a refund will be processed. Unfortunately as we are a small business, we are not able to offer free returns, the postage must be paid by you.

If you have ordered something completely bespoke, refunds will not be accepted.

If you have ordered something part bespoke (for example a standard garment in a standard size, but with your choice of colours/fabric) a partial refund may be available.

Unfortunately we cannot accept refunds on hair accessories.